Privacy policy

This policy describes how Image to Image AI at image-to-image-ai.com handles information for image editing, account access, credits, support and content safety.

Account and service information

Supabase provides authentication and stores account identifiers, credit balances, prompts, generation job records, provider job identifiers, output URLs and purchase records. Google sign-in supplies the account information permitted through that login, such as your email and profile information. Authentication uses cookies or browser storage to maintain your session. We use server-derived, hashed request-source identifiers and usage counters to enforce guest trials and rate limits.

Images, prompts and AI providers

When you request a generation, your uploaded image and prompt are sent through our server to Replicate for processing with the image model you select. Available models are from providers including OpenAI, Google, ByteDance and Black Forest Labs; the selected model determines the generation service used. Results are delivered through the provider’s hosting. The application stores job information, prompts and result URLs; a result URL may stop working after the provider removes the file. Do not upload confidential information or images you do not have permission to use.

Provider processing, safety measures and retention are governed by the provider’s terms and policies. See Replicate privacy information and prediction data retention. We do not promise permanent storage of generated images; download results you wish to keep.

Payments

If payments are enabled, Waffo processes checkout. We maintain the identifiers and records needed to reconcile payments, purchased credits and refunds. Do not send card details to the image editor or support mailbox.

Content reports, safety review and appeals

Our AI content policy explains prohibited content and how to report it. Reports and appeals sent to support@image-to-image-ai.com may include your contact details, affected URLs or job IDs, correspondence and evidence of rights. We use this information to assess the report, investigate relevant service records, enforce the policy, communicate an outcome and consider appeals.

Only provide information necessary for the report. Do not send child sexual abuse material or other unlawful image attachments. We may share relevant information with a provider to investigate an issue or act on externally hosted content, and respond to valid legal requests where required. Support messages are processed through our Zoho-hosted support mailbox.

Retention and access

We retain service records as needed to operate accounts, reconcile credits and transactions, investigate security or abuse issues, and handle support or disputes. Provider-hosted files follow the provider’s retention rules. Limited evidence, financial records or security records may need to be retained where applicable. We do not claim that every image is inspected by a person; any human review is based on a specific support, safety or investigation need.

Your choices and requests

You can sign out to end account access on this browser. For access, correction or deletion requests, email support@image-to-image-ai.com from the address associated with your account. We may request enough information to verify your identity before acting. Deleting account information may be limited by necessary financial, security or legal retention.

Contact

For privacy questions or requests, contact support@image-to-image-ai.com.

Last updated: November 7, 2026.